Quality Assurance Supervisor


Knowledge, Skills and Experience
  • Bachelor’s degree preferred
  • One to three years of related work experience required
  • Proven analytical and leadership skills
  • Strong interpersonal and communication skills
  • Ability to develop and lead others to obtain desired results & achieve budget
  • Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
  • Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
  • Good knowledge of Microsoft Office and Windows-based computer application

Role Purpose Statement: Seeking an outgoing candidate who thrives in a fast paced production environment and enjoys managing the food quality initiatives that is focused on delivering a quality product to our customers.   Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives


Main Accountabilities

Supervisor Responsibility

  • Ensure compliance with all Global Quality Standard (GQS), HACCP, FDA, USDA requirements, as well as, other regulatory agencies and airline customer Quality requirements
  • Partners with CSC Leadership to ensure Audit Readiness
  • Regularly trains all employees on proper Food Safety, Hygiene and Handling Procedures
  • Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
  • Conduct daily work group meetings
  • Schedule and control staff to meet labour productivity and overtime targets
  • Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
  • Document and follow up on all department processes in order to implement improvements
  • Monitor and ensure compliance with all food safety regulations
  • Other duties as deemed necessary


  • Guide, motivate and develop staff within the Human Resources policies
  • Make the company's values and management principles live in the department(s)
  • Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
    • Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

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