Flight Coordinator

Dallas

Education and Experience:

  • High School Diploma or equivalent
  • Must have valid driver’s license with safe driving record; CDL a plus
  • Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal
  • Must be in current position for 60 days. Good attendance record
  • Must have ability to work under pressure while maintaining composure
  • Must be a team player, with the ability to work a flexible schedule

Qualifications:

  • Strong sense of urgency and problem solving skills
  • Good Communication Interacting with the AA Flight Crew and the Tower and be able to trouble shoot any catering issues
  • Ability to effectively communicate with employees and customers, both internal and external.
  • Ability to handle multiple tasks with attention to detail
  • Must be able to pass a ten year background check to obtain an AOA badge
  • Ability to interpret Flight Specifications, comprehend Menu and Flight Galley specifications.
  • Prior experience with LSG Sky Chefs preferred.
  • Must have ability to work under pressure while maintaining composure.
  • Must be a team spirited individual.
  • Must be flexible on days off and start time.

All Internal Applicants must meet the following criteria in order to be considered for promotional opportunities:

  • 60 days in current position
  • Must submit a signed and dated application to their Shift Manager which will be routed to Human Resources.
  • Late and/or applications with no signature and date will not be accepted

 

 

Description of the job, responsibilities and duties:

The Airline Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

Knowledge, Skills and Abilities:

  • Must be able to read, write, and speak English
  • Strong analytical, verbal, written, interpersonal and organizational skills
  • Must be able to interpret and comprehend Menu and Flight Galley Specifications
  • Must posses interpersonal communication and customer service and high level of professionalism
  • Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
  • Must be able to work in extreme heat and/or cold environment
  • Must be able to walk/stoop/bend/stand for entire work shift
  • Must have good organizational skills and adaptable to frequent changes
  • Must be able to use fingers & hands to handle equipment
  • Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)

Principal Responsibilities: (Responsible for all aspects of catering flights to include:)

  • Maintain effective communication and coordination with and between LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
  • Assign and dispatch drivers. Reassign as necessary
  • Stay informed of flight activity, schedule and gate changes and act accordingly
  • Ensure timely and safe catering of all flights
  • Troubleshoot and resolve issues and elevate to managements as needed
  • Keeps management informed of area activities and of any significant problems
  • Assumes other related duties as required or assigned
  • Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
  • Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
  • Ensure on-time delivery and accurate production and/or catering of all flights
  • Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
  • Perform other duties as assigned

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