Administrative Clerk

Costa Mesa

  • High School Diploma or equivalent
  • 3-5 years clerical experience and basic computer/technical knowledge
  • Familiar with Sky Chefs projects a plus
  • Proficient in Microsoft Office products
  • Able to type 50 WPM
  • Ability to work with minimum supervision
  • Strong analytical, verbal, written, interpersonal and organizational skills
  • Ability to work in a fast paced environment with large groups – must be flexible
  • Must be able to work flexible hours
  • Must have good attendance record
  • Must have good customer service skills
  • Experience in CBase system preferred
  • Bilingual a plus (English/Spanish)

Job Summary:

Position responsible for inputting customer’s data accurately into the CBase/Link systems in a timely manner.  Provide production and packing reports to operations.  Additional responsibilities include:

 

  • Responsible for creating reports
  • Perform meal ordering, counts/upcounts, flight information and revisions
  • Responsible for troubleshooting and providing general support
  • Produce flight paperwork
  • Insure billing for all cities : SNA/ONT/PSP/SAN is complete on a daily basis
  • This entails working with CBase system insuring that all of the counts are correct, supporting documents match counts in CBase and make corrections as necessary in coordination with COE
  • Handle all customer orders, this includes SPML updates and coordinate with the proper department to insure all orders are delivered per customer requests
  • Must be able to process AS daily orders, boarding bills, diagrams and any requests
  • Must obtain on daily basis UPS orders and update CBase with daily counts and provide to production/dispatch daily productions sheet/boarding bills
  • Must be able to pull all Airline diagrams, specs and assemble production books from CBase or Customer's website
  • Manage operation/customer emails communications and distribute to proper departments and respond in an accurate and timely manner
  • Coordinate charter operations (schedule updates) distribute requests and updates to all departments, production, dispatch and billing
  • Must assist production with  questions related to flight information out of CBase or Customer's website
  • Must support the COE with all supporting billing documents on a daily basis
  • Assist other departments as assigned
  • Perform additional clerical duties as needed

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