The people at the helm of LSG Lufthansa Service Holding AG, the holding company of LSG Sky Chefs, Retail inMotion, SPIRIANT and Evertaste are well-qualified to make decisions. Decisions with global implications.
The year 2017 was once again a good year for our industry as a whole and for the LSG Group in particular. Within a booming world economy, airlines benefited from growing passenger numbers in every region of the world. This certainly had an overall positive impact on our business.
The year also marked the first under the LSG Group brand, which we launched the previous year as an integrator for our company’s broad portfolio, one that is being promoted with a number of prestigious expert brands. This is an important factor as we transition from being a pure B2B provider of inflight services to a more consumer-oriented partner for different industries. Our proven expertise and experience in the culinary arts, logistics networks and consumer trends have enabled us to successfully widen our offerings in order to appeal to a broader customer base.
Nevertheless, the past year has also confronted us with a number of challenges. The consolidation of our customers in the airline sector, combined with mergers in the catering world, have shifted market positions and required an even higher degree of flexibility when it comes to making quick, but solid, business decisions. Within this context, we are glad that the individual business segments of the LSG Group are collaborating closer together in order to bundle their competencies and respond to the increasingly complex customer requirements with all-encompassing product and service concepts.
We are well positioned to participate in the growth of the industries we serve. Going forward, we will continue to develop our company’s competencies by further exploiting the unlimited opportunities provided by digitalization, as we upgrade our product and service offering for the benefit of our customers.
“Connecting Experts – Creating Experiences” clearly expresses what the LSG Group stands for. In 2018, you will discover our new positioning and witness a fascinating range of new concepts. They have been created based on our rich history and with a clear vision of the future.
Our sincere thanks to you for your trust in the LSG Group and to each of our almost 35,000 employees for bringing their best to the table in this fast-paced industry that requires the utmost attention to detail every single minute that we serve our customers.
We look forward to further enhancing your journey.
Erdmann Rauer has been Chief Executive Officer of the LSG Lufthansa Service Holding AG (LSG Holding) and Chairman of the Executive Board since October 1, 2014. He is responsible for the LSG Group’s Business Development, Marketing and Sales, Communications, Legal, Corporate Affairs and Compliance, as well as Internal Audit processes. The Group’s global Onboard Retail (Retail inMotion) and Convenience Retail business units also report directly to him. Read more…
Dr. Kristin Neumann has been Chief Financial Officer of the LSG Lufthansa Service Holding AG (LSG Holding) since July 1, 2014. On October 1, 2014, she also assumed the role of Labor Director for the LSG Holding. She is responsible for the global processes in Human Resources and Business Capabilities, Finance and Treasury and Product and Service Development. The LSG Group’s global Onboard Equipment (SPIRIANT), Security Services (SCIS Air Security), Lounge and Ringeltaube activities also fall under her area of responsibility. Read more…
Jochen Müller has been Chief Operating Officer of LSG Lufthansa Service Holding AG (LSG Holding) since October 2009. He has been a member of the company’s Executive Board since March 2005. In his current role, he leads the company’s worldwide operations, including roughly 200 facilities in 56 countries. Additionally, he oversees the global Operations Value Chain, Information Management and Infrastructure processes. Read more…
Division of Responsibilities
International in scope, the business organization of LSG Group enables us to maximize efficiency and harness synergies so that we can provide you with the very best services. Read more…