Partnership includes test run for onboard retail project
Neu-Isenburg, Germany/Rome, Italy – LSG Sky Chefs, the largest provider of onboard services, has won the Train Services Contract with Nuovo Trasporto Viaggiatori (NTV), a privately owned high speed train operator in Italy.
The contract includes the provision of train services at NTV’s major hubs in Naples, Rome and Milan as of January 2015. The train operator offers a four-class ambient concept (Club, Prima, Smart XL, Smart), with complimentary meals and drinks in the Club and Prima Ambience (comparable to First and Business class), and vending machines in the so called Smart segment.
Food production, beverage supply and trolley packing for the trains, operating under the .italo brand, will be performed out of LSG Sky Chefs’ Milan-Malpensa (MXP) and Rome-Fiumicino (FOC) units with nightly deliveries to the three train stations. Additionally, an onboard retail project will be kicked-off in co-operation with NTV staff as a first trial on the non-stop service between Milan and Rome.
“We have chosen LSG Sky Chefs as our new partner due to their high level of professionalism, flexibility and competence”, says Paolo Ripa, NTV’s Chief Commercial and Operation Officer. “In various workshops the team convinced us with their innovative logistics platform, which enables us to enhance our top quality service concept even further.”
“This new contract is an important milestone on our way to strengthen our position in the train services market,” states Stefan Patermann, Vice President Business Development and Strategy Europe at LSG Sky Chefs. “In applying our longstanding experience and high culinary expertise, we are highly committed to enhancing the travel experience of NTV’s passengers with new products and innovative service ideas.”
NTV is the first private operator on the Italian high-speed rail network and the first operator in the world to use the new Alstom AGV train, which currently holds the high speed train record. The fleet of 25 trains offer comfortable surroundings and advanced technology (i. e. free Wi-fi, a cinema coach, etc), in addition to their complete customized service concept at competitive prices. For more information, please take a look at www.italotreno.it
LSG Sky Chefs’ train division provides an entire range of services including the supply of nearly 3.5 million meals a year to train operators in Europe. In 2013, with 14 exclusive train service centers operating in France, Italy, Germany, Belgium and Sweden, LSG Sky Chefs’ train division reached revenues of 35 million. More info at trainservices.lsgskychefs.com