Industry recognition for in-flight partnership with Virgin Atlantic Airways
LSG Sky Chefs has received the prestigious Caterer of the Year 2006 award in the Strategy and Management category from Germany’s leading catering magazine, Catering Inside. Each year, Catering Inside honors remarkable service concepts of industry members in five categories: Strategy and Management, Newcomers, Nutrition and Food Concepts, Design Concepts as well as Employees and Motivation.
Established in June 2005, our all-encompassing partnership with Virgin Atlantic represents the largest operational transfer in the airline’s history. LSG Sky Chefs’ In-flight Agency for Virgin Atlantic Airways is the single supplier for an unprecedented number of services ranging from creative menu development to laundry supplies, and from transport and logistics to the servicing of the airport lounges. Measured results prove that all expectations were met or surpassed in the first year. Impressive savings have been generated through procurement and supply chain optimization while maintaining the high quality standards in the airline’s passenger service. In addition, negative crew comments have been reduced by 20 percent, indicating that both crew and passenger satisfaction have improved significantly.
“This is the second time since 2003 that LSG Sky Chefs has been recognized as Caterer of the Year by this leading publication. This highlights the strength of our innovative concepts and validates our claim of being a trendsetter in our industry,” said Jochen Mueller, Member of the Board of LSG Sky Chefs, proudly accepting the award at the ceremony in the city of Mainz last night.