Neu-Isenburg, Germany – LSG Sky Chefs, the world’s largest provider of in-flight services, and Germanwings have extended their partnership for another two years. The contract includes food production services at five locations and catering deliveries at a total of seven airports in Germany.
Germanwings unveiled a new onboard concept alongside its new positioning in 2013. Since July 2013, its meal and beverage offering reflects its different ticket categories. Passengers in “Best” can select à la carte from an extensive menu. Those with a “Smart” ticket receive a snack and a beverage that is included in the ticket price. Guests flying with a “Basic” ticket can buy meals, beverages and snacks in line with a classic buy-on-board concept.
“We are very pleased that we have been able to extend our partnership with LSG Sky Chefs,” said Katrin Flöther, Germanwings’ Director Ancillary Revenue & Product. “Together, we developed and introduced this new industry-leading catering hybrid model within the last year. Further optimizations are currently being made by both sides.”
“We record KPIs regarding sales data and waste at every location so that we can adjust and steer our production and loading according to the demands of the passengers,” added José Lirio Silva, LSG Sky Chefs’ Director Retail Management Germany. “We will continue to evolve this concept so that we can customize it even more, in close cooperation with Germanwings.”
Germanwings has been an LSG Sky Chefs customer since it was launched in 2002. The company provides its services to about 400 daily flights out of Berlin, Dortmund, Dusseldorf, Hamburg, Hanover, Cologne and Stuttgart.