SPIRIANT wins new business with Qantas Airways
Equipment design expertise for a new meal concept
Neu-Isenburg - SPIRIANT has been selected by Qantas as a supplier for their new dining experience for Economy customers. The concept, designed by Qantas, was based on ongoing customer feedback for larger meal sizes, faster service and greater choice.
“Our new inflight dining experience will set a new standard for the five million Economy customers travelling across Qantas international network each year. We were pleased to partner with SPIRIANT for their design expertise to deliver a new range of meal items that make up such a key part of our service said Qantas Head of Customer Experience and Creative Development, Kylie Morris.
The new concept has earned Qantas a place among the finalists of the Onboard Hospitality Award in the category of Innovation.
For us, we truly enjoyed the cooperation between Qantas and SPIRIANT, said Angie Fung, Director SPIRIANT Asia/Pacific. What we really found innovative was that Qantas wanted to highlight the service of their main meal with their custom designed under plate which replaces the traditional tray set-up and underlines the new Qantas meal concept, said Angie.
SPIRIANT has provided Qantas with products including cutlery packs, casseroles, under plates, plastic and foil lids and now also supplies luxury duvets in Business Class.
SPIRIANT, an LSG Group subsidiary, is a renowned provider of equipment solutions for airlines worldwide, ranging from design to logistics. Its in-house design studio and global network of experts have won a wealth of international awards, including the red dot design award best of the best, iF product design award, observeur du design, TravelPlus Airline Amenity Bag Awards.
The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, onboard retail and entertainment, onboard equipment and logistics, consulting and lounge services. The company’s dedication to culinary excellence and expertise in logistics has led to its successful entry into adjacent markets like train services and convenience retail. Its catering activities are marketed under the “LSG Sky Chefs” brand name, through which it delivers 591 million meals a year and is present at 211 airports in 50 countries. In 2015, the companies belonging to the LSG Group achieved consolidated revenues of € 3.0 billion.