Retail inMotion to provide onboard retail services for selected LATAM Airlines Group domestic flights

February 16, 2017

Dublin, Ireland / Neu-Isenburg, Germany – The LSG Group is pleased to announce that on February 15 it introduced a new service model on LATAM Airlines Colombia’s domestic flights. The implementation of the new onboard retail concept is part of a larger agreement between LATAM Airlines Group and Retail inMotion Latin America that will cover domestic flights in Argentina, Chile, Colombia, Ecuador and Peru. The new concept will continue to be implemented gradually in the first half of this year.

Retail inMotion will provide the airline with its proprietary software for a full, end-to-end inflight retail technology platform. In addition, the company will administrate food and beverage services for LATAM Airlines Group in the mentioned markets.

“This extensive, fully-outsourced contract with LATAM Airlines is an overwhelming confirmation of Retail inMotion’s innovative and flexible solutions and clearly positions us as the onboard retail market leader in Latin America,” commented Stefan Patermann, CCO Retail inMotion. “Our team is very pleased to use our profound expertise in this dynamic industry to bring LATAM a world-class service.”

LATAM Airlines is the leading airline in Latin America with one of the largest route networks in the world, offering flights to around 140 destinations in 25 countries. LSG Sky Chefs is the current provider of traditional catering services for LATAM in various locations, including domestic flights in Chile.

Retail inMotion, based in Dublin, Ireland, is the industry leader in providing fully-outsourced, end-to-end IT solutions to the onboard retail market. Their competencies in the industry and membership within the LSG Group have positioned them to bring their proprietary solutions to customers on a global scale. Over the past four years, the steadily expanding company has secured contracts with more than twenty customers and is now present in Europe, North and South America and Asia.

Retail inMotion specializes in the ever-growing onboard retail market. The company offers propriety products, solutions and services in onboard retail IT technology, crew training, product distribution, inflight entertainment, and fully outsourced onboard retail services. In 2016, Retail inMotion became a fully-owned subsidiary of LSG Group, the world’s largest provider of onboard services. 

The LSG Group is the world’s leading provider of end-to-end onboard products and services for the travel industry. It possesses a strong portfolio of independent expert brands: LSG Sky Chefs (catering and hospitality, including lounges), Retail inMotion (onboard retail), SPIRIANT (onboard equipment) and Evertaste (convenience food). The LSG Group is headquartered in Neu-Isenburg, near Frankfurt, Germany. In 2017, its almost 35,000 employees achieved consolidated revenues of EUR 3.2 billion. Additionally, the LSG Group has a rich network of joint ventures and partnerships partners around the globe, employing more than 20,000 staff and generating non-consolidated revenues of EUR 1.3 billion.