LSG Sky Chefs opens new Auckland facility

June 26, 2015

Neu-Isenburg, Germany – LSG Sky Chefs officially opened its newly built facility in Auckland, New Zealand (AKL), during a ceremony on Thursday. The customer service center was built based on a long-term agreement with Air New Zealand, LSG Sky Chefs’ hub customer at this location and partner for almost two decades.

The 11,600 square-meter building has a 2,500 square-meter production area where around 550 employees produce 17,000 meals and some 7,000 fresh-food products per day for international airline customers like Air New Zealand, Emirates, Korean Air, LAN Airlines, Qantas, Singapore, Air Calin and Virgin Australia, as well as a number of retail outlets.

The unit is equipped with state-of-the-art technology, such as low temperature dishwashing, temperature-controlled food-processing areas, LED-lighting installations and organic-waste recycling. This facilitates efficient and eco-friendly processes in the operations. Energy consumption has also been significantly reduced compared to the old unit, which is currently being demolished and the land given back to Air New Zealand.

The opening ceremony was attended by special guests Christopher Luxon, Chief Executive Officer of Air New Zealand, and Dr. Anne-Marie Schleich, the German Ambassador in Wellington.

“I would like to thank Air New Zealand for this long-lasting partnership, which has been built on mutual trust and respect and has produced value and growth for both companies,” LSG Sky Chefs’ CEO Erdmann Rauer said in his opening speech. “Our new facility is a major contribution to New Zealand’s prosperous economy while strengthening our ties across continents.”

Air New Zealand Chief Executive Officer Christopher Luxon says the airline’s relationship with LSG Sky Chefs is a significant and longstanding one and the opening of the facility is a major milestone. “This brand new state-of-the-art facility represents the ongoing partnership between our two parties with the airline providing the site and a long term commitment to LSG Sky Chefs, and LSG Sky Chefs investing significant capital in building this modern facility which is sure to be the envy of all caterers.”

LSG Sky Chefs has been providing catering services to Air New Zealand since 1997, and today is the airline’s preferred caterer globally.

The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, onboard retail and entertainment, onboard equipment and logistics, consulting and lounge services. The company’s dedication to culinary excellence and expertise in logistics has led to its successful entry into adjacent markets like train services and convenience retail. Its catering activities are marketed under the “LSG Sky Chefs” brand name, through which it delivers 591 million meals a year and is present at 211 airports in 50 countries. In 2015, the companies belonging to the LSG Group achieved consolidated revenues of € 3.0 billion.