LSG Group Implements Boutique Home Delivery Platform for Eurowings
Neu-Isenburg, Germany – The LSG Group is pleased to announce that is has created and implemented a boutique home delivery platform for Eurowings called Wingsshoppen. The home delivery platform allows Eurowings passengers to purchase boutique items up to 90 days before their trip via the airline’s website and have them delivered directly to their home.
As part of a mutual innovation strategy with Eurowings, the LSG Group’s expert teams at LSG Retail GmbH in Cologne, Germany, and LSG Sky Chefs in Hannover, Germany, collaborated to conceptualize the platform, support its implementation and, now, continue to operate the logistics behind the home delivery system. LSG Retail is responsible for category management and product selection. Order fulfilment and delivery logistics for ordered items is organized by the LSG Sky Chefs facility in Hannover.
“The LSG Group is an organization full of synergies,” commented Jose Lirio Silva, Managing Director of LSG Retail GmbH. “As we have demonstrated with this project, we are able to leverage the diverse capabilities of our company’s business units to maximize the value of the products and services we provide to our customers.”
Eurowings has been a strong partner of the LSG Group since 2002. LSG Retail GmbH, which operates under the brand umbrella of Retail inMotion, recently extended this partnership with the airline for another three years.
The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, onboard retail and entertainment, onboard equipment and logistics, consulting and lounge services. The company’s dedication to culinary excellence and expertise in logistics has led to its successful entry into adjacent markets like train services and convenience retail. Its catering activities are marketed under the “LSG Sky Chefs” brand name, through which it delivers 591 million meals a year and is present at 211 airports in 50 countries. In 2015, the companies belonging to the LSG Group achieved consolidated revenues of € 3.0 billion.