LSG Group and Eurowings extend partnership

March 2, 2017

Neu-Isenburg, Germany – Retail inMotion, industry-leading onboard retail specialist, and Eurowings have extended their longstanding partnership through LSG Sky Chefs Retail GmbH (LSG Retail) for another three years. The scope of the contract will include fully outsourced retail management for the airline for all Eurowings stations across Europe.

“We are very pleased to continue the robust cooperation that we share with Eurowings,” said José Lirio Silva, Managing Director LSG Retail. “Over more than a decade, we have approached our partnership with Eurowings as more than a caterer. We constantly look for new ways to assist this key customer in implementing industry-leading concepts and further develop our relationship.”

As part of the new contract agreement, LSG Retail will implement a totally new loading concept that continues to increase efficiencies for the airline and their passengers.

“We have developed a productive, edifying and long-lasting business relationship with the LSG Retail team in Cologne,” said Katrin Flöther, Vice President Customer Experience & Product at Eurowings. “The past successes we have implemented together clearly indicate that our collaboration will benefit the overall customer satisfaction on board the Eurowings fleet and will be lucrative for both of our companies moving forward.”

The relationship between Eurowings and LSG Group originally began in 2002 under the Germanwings brand. The partnership continues at present between LSG Retail, which operates under the brand umbrella of Retail inMotion, and Eurowings. LSG Retail caters more than 175,000 flights for Eurowings each year.

Retail inMotion specializes in the ever-growing onboard retail market. The company offers propriety products, solutions and services in onboard retail IT technology, crew training, product distribution, inflight entertainment, and fully outsourced onboard retail services. In 2016, Retail inMotion became a fully-owned subsidiary of LSG Group, the world’s largest provider of onboard services. 

The LSG Group is the world’s leading provider of end-to-end onboard products and services for the travel industry. It possesses a strong portfolio of independent expert brands: LSG Sky Chefs (catering and hospitality, including lounges), Retail inMotion (onboard retail), SPIRIANT (onboard equipment) and Evertaste (convenience food). The LSG Group is headquartered in Neu-Isenburg, near Frankfurt, Germany. In 2017, its almost 35,000 employees achieved consolidated revenues of EUR 3.2 billion. Additionally, the LSG Group has a rich network of joint ventures and partnerships partners around the globe, employing more than 20,000 staff and generating non-consolidated revenues of EUR 1.3 billion.