Asiana Airlines makes it a contract hat-trick for LSG Sky Chefs

Third major contract with an Asian airline in just eight weeks

January 15, 2007

LSG Sky Chefs’ London-Heathrow Customer Service Centre has won its third major contract with an Asian airline in just eight weeks.

Asiana Airlines has become the latest organisation to sign up with LSG Sky Chefs, following hot on the heels of new contracts awarded recently by Singapore Airlines and Thai Airways.

The London-Heathrow Customer Service Centre will provide in-flight services and around 1,200 meals each week for business and economy classes on four weekly flights to Korea.

Dale Easdon, LSG Sky Chefs’ new Regional Chief Operating Officer UK, said: “My role is to develop business opportunities throughout the UK market and the award of these important Asian contracts underpins the quality, efficiency and competitiveness of services offered by our company.”

Michael Whitfield, LSG Sky Chefs’ Director of Sales and Services UK and Eire, who has been instrumental in negotiating the new wave of business, said: “Our strategy to win all three of these Asian carriers has been built upon our excellent in-house production. All Asian airlines are particularly keen to offer their passengers the very best authentic experience and LSG Sky Chefs has gone to great lengths to ensure the authenticity and quality of our product. Our specialised in-house-produced cuisine certainly sets us apart from our competitors.”

Services to Asiana Airways are scheduled to commence next month with LSG Sky Chefs supplying around 63,000 meals annually. Thai Airways contract starts from March 1 involving around 330,000 meals each year while the Singapore Airlines contract, which commenced at the end of November 2006, accounts for another 475,000 meals.

The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, onboard retail and entertainment, onboard equipment and logistics, consulting and lounge services. The company’s dedication to culinary excellence and expertise in logistics has led to its successful entry into adjacent markets like train services and convenience retail. Its catering activities are marketed under the “LSG Sky Chefs” brand name, through which it delivers 591 million meals a year and is present at 211 airports in 50 countries. In 2015, the companies belonging to the LSG Group achieved consolidated revenues of € 3.0 billion.