Awards

Recognized culinary excellence and food innovation.

We are proud to deliver products and services that meet and exceed our customers’ expectations every single day. We achieve this through our quality standards, which have received airline industry recognition in the form of a growing list of awards. But we at LSG Sky Chefs recognize that quality is an evolutionary process, a commitment anchored in our company values.

Every aspect of the supply chain is meticulously examined for optimization potential. From innovation and product development, to operations, costs, supplier management and ultimately passenger satisfaction – we are always on the lookout for ways to build on our already award-winning products and services. The world keeps changing, so we keep moving too.

Our awards for 2019

  • ANA “High Quality Award” (Hangzhou, China)
  • ANA “Best Longhaul Caterer” (Düsseldorf, Germany)
  • Hong Kong Airlines/Lufthansa “Service Level Agreement Bonus Award” – “Gold winner” (Incheon, South Korea)
  • JAL “Equipment Handling Quality Award” (Vancouver, Canada)
  • JAL “Meal Quality Award” (Vancouver, Canada)

Our awards for 2018

  • Air China “Best Service 2018” Award (Frankfurt, Germany)
  • Air China “Top Ten Best Caterers” (Guangzhou, China)
  • Air China “Top Ten Best Caterers” (Malpensa, Italy)
  • American Airlines “Caterer of the Year” (Malpensa, Italy)
  • American Airlines Transcon Culinary Support (Miami, USA)
  • American Airlines Transcon Culinary Support (Los Angeles, USA)
  • American Airlines Superior Equipment Management (Tampa, USA)
  • American Airlines “Best Delay Performance non-hub” (Tampa, USA)
  • American Airlines “Best Delay Performance hub” (Phoenix, USA)
  • Asiana Airlines “Best Performance on Long-Haul routes” (Rome, Italy)
  • Bilen Aviation VIP Services “Best Service Award” (Istanbul, Turkey)
  • British Retail Consortium Global Standard in Food Safety (Santiago de Chile, Chile)
  • Freebird Airlines “Thank you for Services and Quality in 2018” (Antalya, Turkey)
  • Hawaiian Airlines “International Kitchen of the Year 2018” (Narita, Japan)
  • Hong Kong Airlines “Best Longhaul Caterer” (Los Angeles, USA)
  • Korean Air “Best Caterer in 2018” (Istanbul, Turkey)
  • Pax International Readership Awards “Best Caterer in Europe” (LSG Sky Chefs)
  • Qatar Airways “Best Caterer Indian Subcontinent” (Bangalore, India)
  • QSAI “Award of Excellence” for the Americas” – “Gold Medal” (Buenos Aires, Argentina)
  • QSAI “Award of Excellence” for Europe, Middle East and Africa – “Gold Medal” (Brussels, Belgium)
  • United Airlines “Gold Safety Excellence Award” (Hong Kong, China)

Our awards for 2017

  • American Airlines for “Best Delay Performance 2017” (Mexico City, Mexico)
  • American Airlines for “Best FAC Improvement HUB” (Dallas, USA)
  • American Airlines for “Above and Beyond Award” (Dallas, USA)
  • ANA “Best Quality Airport” in Group C (Vancouver, Canada)
  • Asiana Airlines for “Best Improvement of 2017” (Saipan, Micronesia)
  • Cape Town Airport “Safety Award” (Cape Town, South Africa)
  • Hawaiian Airlines for “International Kitchen of the Year” (Narita, Japan)
  • Philippines Airlines “Silver Prize” for Catering, Cosmo (Japan)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa – “Gold Medal” (Brussels, Belgium)
  • QSAI “Award of Excellence” for the Americas – “Silver Medal” (Santiago, Chile)
  • QSAI “Award of Excellence” for the Americas – “Bronze Medal” (Buenos Aires, Argentina)
  • Singapore Airlines for “Best Caterer Award”, Cosmo (Japan)
  • Sky Airline Customer Care – “Silver Medal” (Santiago de Chile, Chile)

Our awards for 2016

  • ANA “Overseas Caterer Award” – “Gold Prize” for best Long-haul caterer (Munich, Germany)
  • Azul “Best Performance in Catering Award” – 1st Price (Salvador, Brazil)
  • Azul “Best Performance in Catering Award” – 3rd Price (Sao Paulo, Brazil)
  • Brussels Airport Aviation Awards “Safety Award” (Brussels, Belgium)
  • Cathay Pacific Airways Caterers’ Performance Recognition Programme (CPRP) for “Most Improved Caterer 2016” (Toronto, Canada)
  • Delta “Hub of the Year” (Minneapolis, USA)
  • Eva Air “Best Caterers Award 2016” – Gold (Vancouver, Canada)
  • Incheon Airport Safety Award for “Performance & Dedication to safe airport operating procedures” (Seoul Incheon, South Korea)
  • Incheon Airport Award “Best Performance Company in Energy Saving” (Seoul Incheon, South Korea)
  • Japan Airlines “Hygiene Quality Award” (Frankfurt, Germany)
  • Japan Airlines “Equipment Handling Quality Award” (Vancouver, Canada)
  • Malaysia Airlines Award for “Excellent on time Performance in 2016” (Kathmandu, Nepal)
  • Qatar Airways Caterer Performance Award ‘Best Network Caterer 2016’ (Narita, Japan)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa – “Silver Medal” (Munich, Germany)
  • QSAI “Award of Excellence” for the Americas – “Gold Medal” (Bogota, Colombia)
  • QSAI “Award of Excellence” for the Americas – “Silver Medal” (Antigua & Barbuda)
  • Singapore Airlines “Excellence Award 2015/2016” (Narita, Japan)
  • United Airlines “Safety Excellence Program 2016” (Buenos Aires, Argentina)
  • Virgin America “Caterer of the Year” (Washington, USA)
  • Virgin Atlantic “Best Performance Award Economy Class”, 1st Service
  • Virgin Atlantic “Best Performance Award Economy Class”, 2nd Service
  • Xiamen Airlines “Best Corporative Caterer” (Vancouver, Canada)

Our awards for 2015

  • Air China “Best Catering Award” (Frankfurt, Germany)
  • ANA “Overseas Caterer Award” – “Gold Prize” for best long-haul caterer (Dusseldorf, Germany)
  • Alitalia “Best Cuisine At Global Traveler Awards 2015” – “Magnifica Class” (Rome, Italy)
  • Cathay Pacific Airways “Caterers’ Performance Recognition for Service Excellence” (Johannesburg, South Africa)
  • Cathay Pacific Airways “Caterers’ Performance Recognition Programme (CPRP) Best Caterer 2015” – “Diamond Award” (Haneda, Japan)
  • Cathay Pacific Airways “Caterers’ Performance Recognition Programme (CPRP) Best Caterer 2015” – “Silver Award” (Narita, Japan)
  • Dragonair “Caterer Performance Management Program (CPMP) Best Caterer 2015” – “Silver Award” (Haneda, Japan)
  • Eva Air “Excellent Catering Service” – Award “Silver” (Vancouver, Canada)
  • Hainan Airlines “Outstanding Catering Company 2015” (Berlin, Germany)
  • Japan Airlines “No Ramp Safety Incident for 10 Years” (Frankfurt, Germany)
  • LH Group “Innovator Award in ‘Dare to Try’” Category for ‘Fully Automatic Sandwich Production'” (Cologne, Germany)
  • Oman Air “Certificate of Appreciation” (Kathmandu, Nepal)
  • Philippine Airlines “Best Airline Caterer Award 2015” – Japan & Korea (Narita, Japan)
  • Philippine Airlines “Best Airline Caterer Award 2015” – Transpacific, Australia Europe (Vancouver, Canada)
  • Philippine Airlines “Mabuhay Award for Best Airline Caterer in USA, Canada, Australia and Europe” (Toronto, Canada)
  • Qatar Airways “Catering Performance Award 2015” – “Best Catering Group 2015”
  • Qatar Airways “Catering Performance Award 2015 – “Best Indian sub-continent Caterer” (Hyderabad, India)
  • QSAI “Platinum Award” for best worldwide airline catering facility (Munich, Germany)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa – “Gold Medal” (Munich, Germany)
  • QSAI “Award of Excellence” for the Americas – “Silver Medal” (Buenos Aires, Argentina)
  • Seoul Aviation Authority “Ramp Safety/Security Award” (Seoul, South Korea)
  • Virgin America “Caterer of the Year” (Dallas, USA)

Our awards for 2014

  • Cathay Pacific “Outstanding Performance and Service Excellence” (Johannesburg, South Africa)
  • Delta “Caterer of the year” as Best Small Kitchen, <500 flights/month (Anchorage, USA)
  • Delta “Caterer of the year” as Best Medium Kitchen, >201-999 flights/month (Mexico City, Mexico)
  • KLM Catering Performance Award 2014 for Africa (Cape Town, South Africa)
  • KLM Catering Performance Award 2014 for Americas (Buenos Aires, Argentina)
  • Malaysia Airlines Award for “Excellent on time Performance in 2014” (Kathmandu, Nepal)
  • Oman Air Certificate of Appreciation for Consistent Performance (Kathmandu, Nepal)
  • Qatar Airways “Catering Performance Award 2014” for Account Manager (Alpha LSG Ltd, London Heathrow, UK)
  • Qatar Airways “Catering Performance Award 2014” for Best Indian sub-continent Caterer (Bangalore, India)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa – “Gold Medal” (Munich, Germany)
  • QSAI “Award of Excellence” for the Americas – “Gold Medal” (Buenos Aires, Argentina)
  • QSAI “Award of Excellence” for the Americas – “Silver Medal” (Bonaire, Netherlands Antilles)
  • QSAI “Platinum Award” for best worldwide airline catering facility according to QSAI standards (Munich, Germany)
  • Singapore Airlines “Excellence Award 2014” (Munich, Germany)
  • United Airlines “Silver Award” in the Premium International Category 2014 (Milan, Italy)
  • US Green Building Council (USGBC) for “Best of Buildings 2014” (Washington, USA)

Our awards for 2013

  • ANA “Overseas Caterer Award” – “Silver Prize” for best long-haul/middle haul caterer (Washington, USA)
  • Delta Airlines “Caterer of the Year Award 2013” (Milan Malpensa, Italy)
  • Chartered Institute (Australia) “Best Supplier Partnership” for cooperation between Air New Zealand and LSG Sky Chefs (LSG Sky Chefs New Zealand)
  • Lufthansa “Best Caterer Award 2013” in the category Asia/Pacific & worldwide award (Hong Kong, China)
  • Lufthansa “Best Caterer Award 2013” in the category North and South America (Dallas, USA)
  • Lufthansa “Best Caterer Award 2013” in the category Europe (Frankfurt, Germany)
  • QSAI “Award of Excellence” for the Americas – “Gold Medal” – (Bonaire, Netherlands Antilles)
  • QSAI “Award of Excellence” for the Americas – “Silver Medal” – (Buenos Aires, Argentina)
  • QSAI “Award of Excellence” for the Americas “Bronze Medal” – (Santiago de Chile, Chile)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa – “Silver Medal” (Munich, Germany)
  • QSAI “Award of Excellence” for Europe, Middle East & Africa “Bronze Medal” (Kiev, Ukraine)
  • United Airlines “Quality First Awards” – “Crystal Award”, Premium International top performer in United’s Quarterly Awards (Birmingham, UK)
  • United Airlines “Quality First Awards” – “Crystal Award”, Hub/Large, over 10,000 departures per month (Denver, USA)
  • United Airlines “Quality First Awards” – “Crystal Award”, Medium, 500 to 10,000 departures per month (Mexico City, Mexico)
  • United Airlines “Quality First Awards” – “Silver Medal”, Medium, 500 to 10,000 departures per month (Bogota, Colombia)
  • United Airlines “Quality First Awards” – “Bronze Medal”, Medium, 500 to 10,000 departures per month (Guatemala City, Guatemala)
  • United Airlines “Charter Caterer of the Year” (Frankfurt, Germany)

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