Lean Production System Director

New York

  • Bachelor’s degree, preferably in Industrial/Process Engineering or equivalent experience
  • Five to Seven years of experience in developing and implementing production/process methods and/or seven to ten years of experience in managing airline catering processes
  • Effective workshop facilitator skills with experience in leading teams, driving change and delivering results
  • Understanding of lean concepts and LSG Sky Chefs Production System (LPS)
  • Prior experience with application of lean and participation in process improvement workshops
  • Understanding of Total Quality Management and Change Management experience is desired
  • Strong analytical and problem solving skills
  • Ability to effectively interact and coach with all levels of the organization
  • Sound delegation skills accompanied with effective ability for follow-up
  • Proficient with windows based software
  • Excellent communication skills (verbal and written);
  • May require up to 25% travel

Role Purpose Statement: The job incumbent ensures control, maintenance and continuous improvement of operational standards, according to Corporate policies and customer requirements, within the North America Region and in accordance with the regional/corporate team. Responsible for supporting the achievement of the Customer Service Center (CSC) budgets as agreed by the GM of the CSC and ensure control, maintenance and continuous improvement of Lean practices, methods and tools according to the LSG Sky Chefs Production System.

Business Strategy, Policies and Tools

  • Ensure control, maintenance and continuous improvement of operational and lean production standards, according to Corporate policies and customer requirements and in accordance with the corporate team

Lean Production

  • Strategize, implement and drive continuous improvement across CSC and in close coordination with management staff
  • Understand, conceptualize and deploy sound manufacturing strategies, tools and approaches within a specific process of the manufacturing processes in the CSC (Food, E&S, Assembly)
  • Implement LSG Production System in line with corporate and regional policies
  • Increase know how and skills on lean production and continuous improvement by developing and facilitating lean and other process improvement related workshops and provide training as required (for example, Kaizen events)
  • Define continuous improvement targets together with the management staff and report performance against objectives
  • Analyze cost reduction potential; Accountable for delivering results related to productivity/process improvements
  • Report on KPIs for quality, productivity costs, and service delivery
  • Ensure communication and know-how sharing processes between CSC departments

Leadership

  • Identify and train departmental management and core employees on production system methodology and lean principles
  • Coach CSC LPS Leaders and Managers to understand and apply LPS principles and methods to achieve business targets (KPI’s)

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