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Airline Challenges

LSG Sky Chefs offers

  • Identifying concepts that are true to the airline's brand identity

    Tailor-made in-flight concepts

  • Ensuring onboard service concepts are always up to date

    Innovation to increase passenger satisfaction while lowering in-flight service costs

  • Integrating all in-flight elements into one harmonious concept

    Connecting with worldwide fulfillment network to ensure integration into the overall supply chain

Tailor-made Concept Design

Applying your brand values.

An airline's brand is its greatest asset. Therefore at LSG Sky Chefs we focus on enhancing and strengthening it. This is central to everything we do.

Video: Innovation

By carrying out in-depth research and gathering intelligence, we can create customized in-flight service concepts that suit your brand. These concepts cover all aspects of in-flight service including:

  • Onboard service sequence
  • Equipment supply 
  • Menu design 
  • Operations 
  • Logistics 
  • Supplier management

Continuous concept development 

Over the years we have developed a proven method for creating concepts that meet our customers' needs, while providing full transparency and a continuous flow of information between all the stakeholders.

Once a concept has been developed it is thoroughly tested according to your requirements. This includes carrying out research with customer focus groups and cabin crew, and reviewing and perfecting designs accordingly. Once all parties are satisfied the concept is launched.