Partnership with GuestLogix to Provide Best-in-Class IT Support
Neu-Isenburg - LSG Sky Chefs, the world’s largest provider of in-flight services, and GuestLogix, the leading provider of on-board retail solutions to the airline industry, today announced their cooperation. Together, the two companies will offer business solutions for ancillary services to airlines, thus combining their proven IT and business process expertise from already working with more than 270 airlines world wide.
Serving currently over 300 million passenger trips per year, the GuestLogix Mobile Virtual StoreTM is the most used on-board retail IT-platform and is increasingly recognized as the industry-leading standard. The solution enables airlines and their ancillary service providers to increase revenues and to become profitable retailers serving captive audiences whose characteristics and needs change from flight to flight.
The cooperation allows airlines to reduce complexity by using a proven and holistic IT platform, accessing implementation and management skills and reduce risk from upfront investments. The GuestLogix system provides LSG Sky Chefs and its customers’ a platform for existing and future ancillary services such as on board cafe, bond logistics, duty-free sales and destination-based products and services. It features a pay per use innovative wireless onboard handheld, end-to-end software to help optimize the planning and forecasting and provides rapid intelligence to onboard retail trends to support merchandising, promotions, and logistics. The solution is live with several LSG Sky Chefs ancillary sales operations worldwide and proven management and implementation capabilities already exist.
“This cooperation with LSG Sky Chefs creates a win-win for airlines, caterers and passengers,” said Tom Douramakos, President and CEO at GuestLogix. “Airlines of all sizes endeavor to strengthen their brand through increasing their on-board services while trying to safeguard profitability and avoid complexity. Our cooperation will strongly support this goal.”
“Our partnering with GuestLogix aims at providing airlines a best-in-class solution, which is simple, cost effective and reduces risk,” said Joao Monteiro, Chief Operating Officer Solutions at LSG Sky Chefs. “It eliminates complexity for the in-flight management teams, avoids upfront investments on a technology that is rapidly evolving and makes IT system costs variable”.
About GuestLogix
GuestLogix is a leading provider of on-board retail solutions to the passenger travel industry. Its mission is to deliver innovative, end-to-end solutions that create new revenue growth while enhancing service in the world’s guest services supply chain. The Company’s customers include the world’s leading airlines, railways, ferries, hotels, caterers, and commissaries. GuestLogix is publicly traded on the TSX Venture Exchange in Toronto (Symbol GXI).
www.guestlogix.com
LSG Sky Chefs is the world’s largest provider of in-flight services. These include catering, in-flight equipment and logistics, in-flight retail as well as the management of onboard and related airport services. LSG Sky Chefs partners with more than 300 airlines worldwide and operates some 200 customer service centers in 52 countries, producing around 490 million airline meals a year. In 2011, the companies belonging to LSG Sky Chefs Group achieved consolidated revenues of € 2.3 billion.