Customers

Czech Airlines had a unique opportunity to present its new brand to a captive audience throughout the travel experience by harmonizing their product across all touch points.

LSG Sky Chefs ensured a positive brand experience for passengers by creating in-flight service concepts tailor-made to Czech Airlines' specific needs and characteristics. Our design team focused on the airline's cultural identity, brand values, market and marketing strategy, while identifying cost savings and performance opportunities. "They helped to highlight the core essence of our brand in the cabin and enhance the complete flight experience."

Our long term partnership enables us to jointly find the best solutions for TAM's customers

LSG Sky Chefs is proud to have accompanied TAM throughout their expansion, from the very first international flight to the consistent and solid growth in both domestic and international markets. We have worked together on service concepts and the development of creative menus and have now taken a step forward to providing tailor-made equipment and logistics solutions. TAM has expressed that "it is a great honor to work with a company as professional and of such high quality as LSG Sky Chefs. Their employees are fully committed to always provide the best in class."

Our new business approach enables Qantas to minimize costs while maintaining superior service standards.

To provide cost-efficient solutions and quality products Qantas needed a catering partner that was willing to closely collaborate with its team. And that's precisely what we did. By exceeding expectations and creating memorable in-flight experiences, we have helped Qantas hone its competitive edge. Greater efficiency and a wider range of customized processes gave the airline a distinct advantage. Qantas now views LSG Sky Chefs as “a major global supplier with local expertise and spot-on solutions.”

Working together we successfully implemented an outstanding Lean Catering Service Model.

To achieve its goals of reducing costs and increasing passenger satisfaction, Alaska Airlines was looking for alternative ways of doing business. Our task was to make meaningful changes to what had become a rather conventional way of doing business. Together we developed a new service model that reduces costs while maintaining a high level of quality and service, ultimately ensuring passenger satisfaction.

“Players from both LSG Sky Chefs and our airline worked to form a true partnership. Now we are harvesting the fruits of our labor.”

Increasing cost-efficiency and passenger satisfaction through a dedicated in-flight solutions partner

For more than a decade Lufthansa has worked with LSG Sky Chefs to handle all aspects of its in-flight services. Together we oversee everything from service, planning and loading activities to managing the airline’s entire in-flight supply chain.

The latest in-flight service concept that LSG Sky Chefs developed for Lufthansa is unique, cost-efficient and conscious of the carrier's brand image. The concept is based on a professional selection of attractively presented cuisine styles from world-renowned star chefs. The airline remarked that “it has been extremely well received by our passengers.”